Unconscious Bias in the Workplace, Part 2
Build on what you learned in Part 1 by examining how microaggressions, everyday verbal snubs, nonverbal slights and hidden insults impact your associates, customers and partners. Discover what microaggressions are and how they manifest; investigate how they impair communication, cohesion and productivity. Learn how to respond when you commit, observe or experience one.
Delivery options: live online